A Consultancy Built On Quality and By Referral

I believe that relationships are far more important than the business transaction. With them business will come. As I frequently say and truly mean, please let me know if I can help you in any way, business or beyond. And if you have any friends or associates that you believe could use my services please let me know their names. I’ll be sure to treat them great as well. Just let me know!

Cell Phone: (484) 269-7826
Email: nick@nickbosch.com

Services

Customer Service Consulting

At the foundation of every business is the offer you make to your clients. This includes your product but also the entire experience that surrounds it. I work with businesses to help them craft a perfect customer experience from the moment their customers interact with their product. This includes:

  • Customer Relationship Management Programs
  • Image Design
  • Product Design
  • Package Design
  • Service Initiatives

Call or contact me if you feel your customer satisfaction is suffering or if your business is lacking word of mouth buzz.

Formal Referral Marketing Systems

If you don’t have a formal referral system you are not capitalizing on your greatest asset, your existing customers and their networks. We live in a world that is more connected than ever via social media. You should have a formal referral system developed before ever taking on a marketing program. Consulting includes:

  • Building Your Referral Database
  • Sorting and Organizing Your Referral Database
  • Integrating Your Database into A CRM Program
  • Developing A Touch Plan System for Your Referral Database
  • Coaching On How To Handle Conversations to Develop More Referrals

Referrals are the highest quality and most inexpensive leads. Contact me for more information on building a referral generating system.

Competitive Research and Positioning

How you are positioned relative to your competitors will determine your market share and your company’s profitability. This is the science of positioning. This includes:

  • Competitive Research
  • Market Opportunity Analysis
  • Company Analysis and Strength Assessment
  • Strategic Positioning Opportunities Report

Contact me about developing your market position or for more information.

Marketing Research and Campaign Creation

Providing an offer to a group of people with similar wants and needs who have the ability to satisfy those needs is the definition of marketing. Marketing is an art formed backed by science. Similar to the way architecture requires complex mathematics to create a beautiful building, marketing requires rigorous research to create an effective campaign. This includes:

  • Market Research
  • Competitive Research (including everything above)
  • Voice of The Customer Research
  • New Product Introduction Strategy
  • Integrated Direct Marketing Strategy
  • Brand Image and Design
  • Price Strategy
  • Advertising Campaign Strategy and Design
  • Media Planning
  • Complete Marketing Plan

Contact me for more information on developing your company’s marketing plan through both the directions of direct marketing and branding.

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